Most people memorize their Social Security number. But sometimes, you need the physical card — like starting at a new job or applying for a driver’s license that meets REAL ID requirements. If yours was damaged by water or simply got lost, you may need to get a new one. Fortunately, it’s easier than you think. Here's your complete guide to getting a replacement Social Security card.
Apply Online to Get a Replacement Social Security Card
Here are the exact steps to request a replacement Social Security card online:
- Go to ssa.gov and create a my Social Security account (or log in if you already have one).
- Select "Replace Your Social Security Card" from your account dashboard.
- Complete the questionnaire to confirm you're eligible for online replacement.
- Fill out and submit the online application form and upload supporting documents (see list below).
- Your new card will arrive by mail in seven to ten business days .
Most people can request a replacement Social Security card online without having to visit a local Social Security office. If you qualify, this option is by far the fastest and most convenient.
You can apply online if you:
- Are a U.S. citizen age 18 or older.
- Have a U.S. mailing address (including APO, FPO, or DPO addresses).
- Have a driver’s license or state-issued ID.
- Aren’t making any other changes to your Social Security record.
Some states and territories don’t support online Social Security card replacement. You must make a request in person or by phone if you live in Alabama, Minnesota, Nevada, New Hampshire, Oklahoma, Oregon, West Virginia, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, or the U.S. Virgin Islands.
Visit a Social Security Office
Applying for a new Social Security card in person isn’t much different from applying online. You’ll need to visit a local office and fill out some forms by hand.
- Find your nearest office using the SSA Office Locator tool.
- Complete Form SS-5 beforehand to save time.
- Gather all required documents (see document requirements below).
- Schedule your appointment by calling 1-800-772-1213.
Keep in mind that the Social Security Administration (SSA) requires appointments for in-person visits. You might not be able to walk in and be seen right away.
You typically need an in person visit if:
- You’re applying for a child's replacement card.
- You’re not a U.S. citizen.
- Your driver’s license or state ID is expired.
- You live in a state that doesn't allow online applications.
Get a Replacement Social Security Card by Mail
If you can’t make it into an office and don't qualify for online replacement, asking for a new Social Security card by mail is an option. Here’s how to to it.
- Download and complete Form SS-5. Write clearly in black or blue ink.
- Gather your required documents (see list below).
- Find your local Social Security office's mailing address.
- Mail everything together in a secure envelope.
- Expect two to four weeks for processing, plus mailing time both ways.
Mailing Your Documents Safely
This option requires mailing your original documents, which makes some people nervous. Take these precautions to protect yourself:
- Send everything via certified mail or UPS/FedEx with tracking.
- Write a brief cover letter explaining what you're requesting and include your phone number.
- Only mail original documents or certified copies. Never send photocopies or notarized copies. (Make a copy of all documents before mailing for your records.)
- Consider using a padded envelope to protect documents from damage.
- The SSA typically returns your original documents within a few weeks along with your new card.
- If you don't hear back within a month, call 1-800-772-1213 to check on your application.
What Documents Do You Need to Replace Your Social Security Card
For a replacement card, most people only need to prove their identity. The SSA has a complete list, but here’s a quick guide to what the SSA will ask for.
Proof of Identity (Always Required)
You only need one of these documents, but they must be current (not expired):
- U.S. driver's license.
- State-issued non-driver ID card.
- U.S. passport.
If you don't have any of these proof of identity documents, you have a few other options:
- Employee ID card.
- School ID card.
- Health insurance card (not Medicare).
- U.S. military ID card.
Proof of Citizenship
The SSA asks for documentation showing you’re a U.S. citizen if they don’t already have that on file. In that case, you’ll need to provide one of the following:
- U.S. birth certificate.
- U.S. passport.
Proof of Name Change
If you're updating your name on your Social Security card due to marriage, divorce, court order, or any other legal reason, you'll need paperwork to support your request. It depends on your situation, but a Social Security replacement for name change could require:
- Marriage document.
- Divorce judgment.
- Certificate of Naturalization showing the new name.
- Court order approving the name change.
Do You Actually Need a Replacement?
You rarely need your physical Social Security card. Knowing your Social Security number is usually enough. However, you may need a physical replacement card to:
- Apply for government benefits or services.
- Open a bank account.
- Upgrade to a REAL ID driver's license (Required for domestic flights and federal facilities after May 7, 2025).
- Start a new job (employers might need to see the card for I-9 verification).
What Counts as "Damaged"
Your card may have water or fire damage or might be worn out from years of use. Banks and government agencies only accept cards that are completely legible and undamaged. If you can't read any part of your name or Social Security number clearly, it's time for a replacement.
Special Situations and Expert Tips
Beyond the basic replacement process, there are a few important things to know about timing, costs, and protecting yourself in certain situations.
Timeline and Cost
Getting a replacement Social Security card is always free — never pay anyone for this service. Once your application is processed and approved, expect to wait about a week for your new card to arrive by mail.
If Your Social Security Card Was Stolen
When your card is stolen, getting a replacement is just the first step. You also need to protect yourself from potential identity theft, which means acting quickly on several fronts.
- Report the theft to the Federal Trade Commission at IdentityTheft.gov.
- File a police report to create an official record.
- Check your credit reports for any suspicious new accounts or activity.
Protecting Your New Card
Once you get your replacement, take steps to avoid losing it again:
- Store it somewhere safe at home (don’t keep it in your wallet).
- Consider a safe deposit box for important documents like this.
- Only carry the card when you absolutely need to show it.
Lifetime Replacement Limits
The SSA limits you to three replacement cards per year and ten in your lifetime. However, these limits don't apply to legal name changes from marriage, divorce, or court orders, changes in immigration status that require card updates, or situations involving "significant hardship." If you think you qualify for a hardship exception, bring documentation explaining your situation to a Social Security office — they decide these on a case-by-case basis.
FAQ
What is the Fastest Way to Replace a Social Security Card?
Apply online through your my Social Security account if you qualify. It's faster because there's no mailing time or office visits required. You typically receive your replacement card in seven to ten business days.
How Do I Get a Replacement Card for Social Security?
Start by trying the online Social Security card replacement option through ssa.gov. Most people can complete the whole process there. If online doesn't work for your situation, you'll need to visit a local Social Security office with your documents.
What Proof Do You Need For a Replacement Social Security
You only need proof of identity to replace your Social Security card, which is usually a U.S. driver's license, state ID, or U.S. passport. If you don't have these, you may be able use an alternative document like employee or school IDs.
Content in the Customer Resource Center is for informational purposes only, and you should not construe any such information or other material as legal, tax, investment, financial, or other advice.